Telephone: 01342 347277
Testimonials

 

Hi. I placed my order yesterday and it arrived today in good order and the prescription dive mask perform as advertised. As I know that some people only write to complain please accept my congratulations on a superb service from the very pleasant and professional lady who assisted me in placing my order to all who expedited the dispatch. A very refreshing experience indeed.
Thank you so much."

Peter, Norfolk


My order for two snorkel sets just arrived and I am very, very happy with all the items and extremely impressed with your prompt and efficient service. There are so many businesses that really don't, or can't, look after a customer anywhere near as well as you do. Keep up the good work. And thanks again..."
Alison, London”

 

Dear all at Activeaqua,
 
I looked at many sites offering prescription goggles but something about your site gave me the confidence to choose you.  I felt happy to order online but thought I'd give you a call to double check my prescription.  This I did and spoke to a wonderful woman (forgive me, I can't recall her name) on Tuesday evening.  Despite possibly being near to closing time, she patiently talked me through my prescription, made helpful suggestions re. which mask and fins and totally reassured me as I placed my order.
 
Then I was amazed to receive a call the following day asking whether I wanted to change my mind re. colours in order to coordinate more - wow!  That's customer service for you and it really made me smile.  Today I've received the mask and fins and can't believe I'm going to be able to see underwater at last.
THANK YOU ALL FOR SUCH FANTASTIC SERVICE - I SHALL CERTAINLY RECOMMEND YOU TO ANYONE WHO ASKS!
best wishes and thanks again so much,
Susanna
 
Snorkel ordered yesterday afternoon and arrived first thing this morning.  Thank you for the service!
Carol  Ironside
 
An excellent company which I will definetly use again. Good
price, quality product, I couldn't ask for more.
Many thanks
Julian
 
Dear sales All received ...very efficient . Most impressed
Many thanks
Mrs Bilham
 
From Mike Ching ref: above order, items received today at 09.30 in perfect condition. I am very satisfied and I can see through the mask very well. Thanks to Stuart for his help

Hi to you all at activeaqua. Just a line to say thanks for your
brilliant service I rang you as I was not sure of how to order a
prescription mask. You could not have been more helpful and I am really
pleased with my mask. I will certainly recommend your company to my
friends  cheers
Dennis Hudson

Hi,
I just wanted to say thank you for a great product and ultra prompt service, my only disappointment is that i didnt know of your product years ago.
Thanks again
Anthony Benyon

Hello, prescription mask arrived today, all seems good, very fast delivery too, now can't wait to try it out underwater in two weeks time in the Red Sea!
many thanks,
Sue
 
Amazing service! Order placed on Friday - mask arrived Monday
Haven't tried it yet but prescription is perfect
Will definitely use you again if need arises
Many thanks

M Kt

Hi

I just wanted to let you know that my Prescription Mask and Snorkel arrived this morning and I am extremely impressed with the service and quality. I will definitely be recommending you to friends and family!
Thanks

Jonathan

Hello
Just a short note to thank you very much for your extremely quick
dispatch on my order. This is the second time that I have used your
company and on both occasions I have been delighted with the products
and am more than happy to recommend you to all of my friends.
Thanks again.

Anne

Hello,
I received my mask and snorkel today - brilliant service and the
prescription is amazing.
Well done to your team!!!
Mit freundlichen Gruessen / Kind Regards

E B

I JUST WANTED TO SAY A BIG THANK YOU. MY ORDER ARRIVED THIS MORNING. WE ARE GOING TO THE SEYCHELLES ON FRIDAY AND I THOUGHT WE HAD ENOUGH SNORKELS ETC FOR THE FAMILY BUT NO! S0 I ORDERED A SET FROM YOU ON SUNDAY AND TODAY THEY ARRIVED. REALLY PLEASED WITH THAT.
THANKS AGAIN.
REGARDS

SUSIE

Thanks for the gear and thanks for your help with getting the
right stuff. Well impressed.

All items arrived safely.
Your customer service is excellent!
I will definitely be recommending your company to people over here.
Many thanks,

B M

Hello,
I just wanted to send a thank you for the outstanding service and product I received! I ordered a prescription mask Wednesday afternoon and needed it by Thursday and I received it by 1030am! I’m impressed with the quality service and just had to say thanks!
Best Wishes,

C C

Just a note to say a huge thank you to you all for fantastic service. A placed the order after another company let me down. It was short notice. The mask arrived the following day just as I was due to set off for the Maldives.
I had a great time and the mask made a big difference to my diving experience.
Thank you. You will be my first port of call for my future orders.

Dave

Thank you very much for the seavision diving mask. I am most impressed with the service you provided and the quality of the product
and again i thank you

I would like to thank you for your swift, helpful and speedy service, my prescription diving goggles and snorkel arrived today @ 10:00, just 20 hours after ordering them.
The fit is fine and the improvement in sight is great, should now be able to see a lot better underwater and on land when I leave the sea.
Thank you again.
Best regards

DW

“thanks for the gear and thanks for your help with getting the
right stuff. Well impressed.”
LM

To all at Activeaqua,

All items arrived safely.
Your customer service is excellent!
I will definately be recommending your company to people over here.
Many thanks,

B M, Cork

Hello,

I just wanted to send a thank you for the outstanding service and product I received! I ordered a prescription mask Wednesday afternoon and needed it by Thursday and I received it by 1030am! I’m impressed with the quality service and just had to say thanks!

Best Wishes,

C C

thank you very much for the seavision diving mask.I am most impressed with the service you provided and the quality of the product
and again i thank you
B A, Essex

Many thanks, item arrived very promptly and they were so comfortable and
water tight.
God's Blessings
T G

Thanks for your amazingly efficient service. I ordered goods Thurs and they were here Sat morning. And just before Christmas! Very impressive delivery time. Congrats and many thanks.
ordered a prescription lens Seavision Optical Mask and snorkel yesterday and in less than 24 hours I have them here! How's that for service even in the Xmas rush! Thank you so very much, the mask is great! Can't wait to give it a go on my forthcoming hols to Thailand. I would recommend this Company to all my friends.
Ann

"Hi. I placed the subject order yesterday and it arrived today in good order and the goggles perform as advertised. As I know that some people only write to complain please accept my congratulations on a superb service from the very pleasant and professional lady who assisted me in placing my order to all who expedited the dispatch. A very refreshing experience indeed.
Thank you so much."
Peter, Norfolk

"Hi
I would just like to thank you for your prompt service that I receive from your self.
Kind Regards"
Adam, West Midlands

"Thank you received my goggles yesterday, very efficient service, thank
you"
Marian, Co Limerick

"My order just arrived and I am very, very happy with all the items and extremely impressed with your prompt and efficient service. There are so many businesses that really don't, or can't, look after a customer anywhere near as well as you do. Keep up the good work. And thanks again..."
Alison, London

"Dear Active Aqua

I have just received my purchases and thought I would let you know that I am delighted, with the items and your customer service.

On Saturday I ordered a prescription lens dive mask and prescription swimming goggles plus snorkel, whistle, torch and Reef Fish of Australia picture card. It was all a last minute decision and I was a bit apprehensive that it might not arrive before my leaving for my holiday on Wednesday night! However, I am delighted to say it all has arrived.

You sent me an email on Monday confirming the order, an email shortly thereafter saying it had been dispatched by parcel force – offering to provide the tracking details in the event of any postal delays. Hey presto – it’s now Tuesday morning 9.15am and it is all here. Wonderful and totally re-assuring – especially for last minute shoppers like me!!

The delivery service and the packaging were excellent so I would be very happy for you to publish this on your website to give re-assurance to your prospective customers. Thanks again and I look forward to shopping with you again soon.
Scott Johnston
Glasgow

Having not purchased snorkeling equipment before I was a bit nervous about buying online. But the goods arrived next day and are of excellent quality. Many thanks for your help
J Nevin
West Yorks

Extremely fast delivery, well packaged.
C Robinson Co Down

Great item, quick delivery"
J Ayres Derbyshire

"Great product - husband loved it!"
AM Mcmahone Cheshire

very helpful, would recommend"
A Watkinson Licolnshire

Very pleased with product and quick delivery."
Miss J. Blackburn West Yorkshire

Arrived swiftly, well packed. Item as described."
Mrs S. Forster Wilts

Although item was originally out of stock customer service was very good and they kept me well updated about my order and delivery was very quick when item in stock."
Miss A. Williams Beds

"yes,description to the t, prompt seller,will deal again,thanks rob."
Rob E West Yorkshire

"Hello, I placed this order over the weekend just past, and I was just getting in contact with you to thank you for absolutely first class service, great delivery time!"
Nick Wright

"My order arrived today. Good service. Thanks"
Julian Malec

"Thank you received my goggles yesterday, very efficient service, thank
you"

Marian

"My order just arrived and I am very, very happy with all the items and extremely impressed with your prompt and efficient service. There are so many businesses that really don't, or can't, look after a customer anywhere near as well as you do. Keep up the good work. And thanks again..."
Alison

"Hello, I placed this order over the weekend just past, and I was just getting in contact with you to thank you for absolutely first class service, great delivery time!"
Nick

 

 

Prescription Swimiing Goggles
Sets Read More...

Prescription Snorkeling 
Mask
Read more..

  Snorkel Set
  Read more...

www.activeaqua.com 147-149 London Road, East Grinstead, West Sussex, RH19 1ET

Activeaqua ~ Telephone: 01342 347277 ~ sales@activeaqua.com

Website design © FAT promotions 2005. All rights reserved. Company Reg: 10411827