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Testimonials
Hi. I placed my order yesterday and it arrived today in good order and the prescription dive mask perform as advertised. As I know that some people only write to complain please accept my congratulations on a superb service from the very pleasant and professional lady who assisted me in placing my order to all who expedited the dispatch. A very refreshing experience indeed. Peter, Norfolk
My order for two snorkel sets just arrived and I am very, very happy with all the items and extremely impressed with your prompt and efficient service. There are so many businesses that really don't, or can't, look after a customer anywhere near as well as you do. Keep up the good work. And thanks again..."
Dear all at Activeaqua,
I looked at many sites offering prescription goggles but something about your site gave me the confidence to choose you. I felt happy to order online but thought I'd give you a call to double check my prescription. This I did and spoke to a wonderful woman (forgive me, I can't recall her name) on Tuesday evening. Despite possibly being near to closing time, she patiently talked me through my prescription, made helpful suggestions re. which mask and fins and totally reassured me as I placed my order.
Then I was amazed to receive a call the following day asking whether I wanted to change my mind re. colours in order to coordinate more - wow! That's customer service for you and it really made me smile. Today I've received the mask and fins and can't believe I'm going to be able to see underwater at last.
THANK YOU ALL FOR SUCH FANTASTIC SERVICE - I SHALL CERTAINLY RECOMMEND YOU TO ANYONE WHO ASKS!
best wishes and thanks again so much,
Susanna
Snorkel ordered yesterday afternoon and arrived first thing this morning. Thank you for the service!
Carol Ironside
An excellent company which I will definetly use again. Good
price, quality product, I couldn't ask for more. Many thanks Julian
Dear sales All received ...very efficient . Most impressed
Many thanks Mrs Bilham
From Mike Ching ref: above order, items received today at 09.30 in perfect condition. I am very satisfied and I can see through the mask very well. Thanks to Stuart for his help
Hi to you all at activeaqua Just a line to say thanks for your brilliant service I rang you as I was not sure of how to order a prescription mask. You could not have been more helpful and I am really pleased with my mask. I will certainly recommend your company to my friends cheers Dennis Hudson
Hi, I just wanted to say thank you for a great product and ultra prompt service, my only disappointment is that i didnt know of your product years ago. Thanks again Anthony Benyon Hello, prescription mask arrived today, all seems good, very fast delivery too, now can't wait to try it out underwater in two weeks time in the Red Sea! many thanks, Sue Amazing service! Order placed on Friday - mask arrived Monday
Haven't tried it yet but prescription is perfect Will definitely use you again if need arises Many thanks M Kt Hi Hello Hello, I JUST WANTED TO SAY A BIG THANK YOU. MY ORDER ARRIVED THIS MORNING. WE ARE GOING TO THE SEYCHELLES ON FRIDAY AND I THOUGHT WE HAD ENOUGH SNORKELS ETC FOR THE FAMILY BUT NO! S0 I ORDERED A SET FROM YOU ON SUNDAY AND TODAY THEY ARRIVED. REALLY PLEASED WITH THAT. Thanks for the gear and thanks for your help with getting the All items arrived safely. Hello, Just a note to say a huge thank you to you all for fantastic service. A placed the order after another company let me down. It was short notice. The mask arrived the following day just as I was due to set off for the Maldives. Thank you very much for the seavision diving mask. I am most impressed with the service you provided and the quality of the product I would like to thank you for your swift, helpful and speedy service, my prescription diving goggles and snorkel arrived today @ 10:00, just 20 hours after ordering them. “thanks for the gear and thanks for your help with getting the To all at Activeaqua, Hello, thank you very much for the seavision diving mask.I am most impressed with the service you provided and the quality of the product Many thanks, item arrived very promptly and they were so comfortable and Thanks for your amazingly efficient service. I ordered goods Thurs and they were here Sat morning. And just before Christmas! Very impressive delivery time. Congrats and many thanks. "Hi. I placed the subject order yesterday and it arrived today in good order and the goggles perform as advertised. As I know that some people only write to complain please accept my congratulations on a superb service from the very pleasant and professional lady who assisted me in placing my order to all who expedited the dispatch. A very refreshing experience indeed. "Hi "Thank you received my goggles yesterday, very efficient service, thank "My order just arrived and I am very, very happy with all the items and extremely impressed with your prompt and efficient service. There are so many businesses that really don't, or can't, look after a customer anywhere near as well as you do. Keep up the good work. And thanks again..." "Dear Active Aqua I have just received my purchases and thought I would let you know that I am delighted, with the items and your customer service. On Saturday I ordered a prescription lens dive mask and prescription swimming goggles plus snorkel, whistle, torch and Reef Fish of Australia picture card. It was all a last minute decision and I was a bit apprehensive that it might not arrive before my leaving for my holiday on Wednesday night! However, I am delighted to say it all has arrived. You sent me an email on Monday confirming the order, an email shortly thereafter saying it had been dispatched by parcel force – offering to provide the tracking details in the event of any postal delays. Hey presto – it’s now Tuesday morning 9.15am and it is all here. Wonderful and totally re-assuring – especially for last minute shoppers like me!! The delivery service and the packaging were excellent so I would be very happy for you to publish this on your website to give re-assurance to your prospective customers. Thanks again and I look forward to shopping with you again soon.” “Having not purchased snorkeling equipment before I was a bit nervous about buying online. But the goods arrived next day and are of excellent quality. Many thanks for your help” “Extremely fast delivery, well packaged.” “Great item, quick delivery" "Great product - husband loved it!" “very helpful, would recommend" “Very pleased with product and quick delivery." “Arrived swiftly, well packed. Item as described." “Although item was originally out of stock customer service was very good and they kept me well updated about my order and delivery was very quick when item in stock." "yes,description to the t, prompt seller,will deal again,thanks rob." "Hello, I placed this order over the weekend just past, and I was just getting in contact with you to thank you for absolutely first class service, great delivery time!" "My order arrived today. Good service. Thanks" "Thank you received my goggles yesterday, very efficient service, thank "My order just arrived and I am very, very happy with all the items and extremely impressed with your prompt and efficient service. There are so many businesses that really don't, or can't, look after a customer anywhere near as well as you do. Keep up the good work. And thanks again..." "Hello, I placed this order over the weekend just past, and I was just getting in contact with you to thank you for absolutely first class service, great delivery time!"
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www.activeaqua.com 2 Southlands, East Grinstead, west Sussex, RH19 4BN Activeaqua ~ Telephone: 0870 850 4026 ~ sales@activeaqua.com Website design © FAT promotions 2005. All rights reserved. Last Updated: 10/12/08 |
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